Privacy Policy
Last updated: June 5, 2026
1. Information We Collect
When you register on TechSupport Hub, we collect your username, email address, and a securely hashed password. When you submit a support request, we also collect your name, phone number (optional), and a description of your issue.
2. How We Use Your Information
We use your information solely to provide you with our services — responding to support requests, enabling you to participate in the community forum, and sending account-related emails. We do not sell or share your personal data with third parties.
3. Data Security
Your password is stored using industry-standard bcrypt hashing. We use HTTPS to encrypt data in transit and employ CSRF protection on all forms. Access to sensitive files is restricted via server-level rules.
4. Cookies
We use a single session cookie to keep you logged in. This cookie expires when you close your browser or log out. We do not use tracking or advertising cookies.
5. Your Rights
You may request deletion of your account and associated data at any time by contacting us at support@sosuitsolutions.com.
6. Contact
If you have any questions about this Privacy Policy, please email us at support@sosuitsolutions.com.